Privacy policy

What this policy covers

This policy explains what personal information Boots N Jeans collects when you use shopbootsnjeans.com, why we collect it, and what we do with it.

What we collect

When you place an order we collect your name, billing and shipping address, email address, phone number and the details of what you ordered. Payment card details are entered on the payment processor's own systems; we never see or store a full card number.

When you browse the site, our platform records standard technical information — pages viewed, the device and browser used, and the address the request came from — to keep the site working and to detect fraud.

Why we use it

We use your information to take payment, pack and ship your order, answer your questions, process returns, and meet our tax and accounting obligations. If you have asked for marketing email, we use your address to send it, and every one of those emails carries an unsubscribe link.

Who we share it with

We share what is necessary with the companies that make the order happen: our ecommerce platform, our payment processor and the carrier that delivers the parcel. We do not sell your personal information.

How long we keep it

Order records are kept for as long as tax and accounting rules require. Marketing contacts are kept until you unsubscribe.

Cookies

The site uses cookies to keep your cart, keep you signed in and measure traffic. You can block or delete cookies in your browser; parts of the site, including checkout, will not work properly if you do.

Your rights

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to support@shopbootsnjeans.com and we will respond within 3 business days.